Sofa Module – Help & FAQ
Amilior Support
Help with Sofa Modules
Everything about configuration, delivery, care, and warranty of your modular upholstered furniture.
Topics
Frequently Asked Questions
Yes, all Amilior sofa modules are permanently compatible – even models from older collections can be combined with new modules. The connecting clips are compatible across generations.
💡 Tip: Note your configuration number from the order confirmation – this way, your sofa can be restored in the configurator.
The modules are attached tool-free to the underside with the included connecting clips – simply snap them in, no drilling required.
The entire fabric range (over 60 colors, 4 cover types) is available for all modules. You can freely combine different fabrics within one sofa.
Stool: attachable, same seat height. Pouffe: freestanding 55x55 cm, as a footrest or table. Ottoman: deeper and wider, ideal as a lounge spot.
Standard delivery: 6–8 weeks. Stock fabrics: from 3 weeks. You will receive an SMS 48 hours in advance with a 3-hour time slot.
⏱️ Express delivery (+5–10%) possible with stock availability – please inquire with support.
Yes. All packages weigh a maximum of 35 kg. Our team carries the modules to the setup location – please specify staircase when ordering.
Yes, anytime in the shop or by phone. Fabrics and colors remain in the assortment for at least 5 years.
All covers are removable and machine washable (30 °C, delicate cycle). Air dry velvet – do not tumble dry.
Immediately dab with a damp white cloth (do not rub). For stubborn stains: Amilior upholstery cleaner or mild dish soap. No bleach.
Fluff cushions every 2–4 weeks. Flip reversible cushions monthly for even wear.
Frame & connections: 10 years. Foam & suspension: 5 years. Covers & seams: 2 years.
📄 Warranty claim: Photos + order number to garantie@amilior.com
Document damage with photos and report it within 48 hours. We will send a replacement free of charge – no return necessary.
No questions found – contact us directly!
Still have a question?
Our team usually responds within 4 hours.
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